Shipping Policy
Domestic Shipping
Shipping Charges: Shipping fees will be calculated at checkout based on the destination and weight of your package.
Courier Partners: We partner with reliable and professional courier services, including ST.
Delivery Timeframe
- Within Bangalore: If you arrange a third-party service (e.g., Dunzo, Rapido, etc.), we can dispatch the same day, and you will receive the parcel on the same day.
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Within South India: Delivery usually takes 3–7 working days from the date of dispatch.
- Cut-off Orders placed before 2:00 PM (IST) → Ready Dispatch Same Day
- Orders placed after 2:00 PM (IST) → Dispatched Next Working Day
- Other Locations in India: Orders are typically delivered within 7–10 working days from the date of the order.
- Pre-Booked Orders: Dispatch will take 7–10 working days before shipping.
Shipping Days: Shipments are processed throughout the week, excluding Sundays and public holidays.
International Shipping
- Dispatch Time: International orders are dispatched within 5 working days.
- Delivery Timeframe: Parcels are typically delivered within 7–10 working days after dispatch.
- US Orders: We are currently not accepting direct orders to the United States. If you provide a dealer’s address within India, we can dispatch the parcel to that address.
- For all other international orders, please contact us at kaitharinesavusarees@gmail.com for details and arrangements.
Disclaimer
1. Package Security: Our products are securely packed in tamper-evident packaging. If you notice any tampering with the package, do not accept the delivery. Return it to the delivery person and contact us at kaitharinesavusarees@gmail.com with your Order ID for assistance. If the package is accepted despite signs of tampering, it will be considered as received securely.
2. Delivery Delays: We are not responsible for delays caused by the courier company. However, we will assist you in tracking your package through our logistics partner if needed.